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The restaurant host plays a crucial role in the dining experience, yet their work is often overlooked.
Hosts face challenges such as dealing with rude behavior from guests, including:
- Ignoring greetings
- Not responding to waitlist notifications
- Bringing extra guests without notice
- Requesting specific tables
Hosts say it's important to communicate changes, show empathy, and respect restaurant staff to ensure a pleasant dining experience for everyone involved.
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